The 48-Hour Sightline Promise
Our guarantee
If it is not right, tell us within 48 hours and we come back and fix it. And you never pay a dollar until the work is finished and you have walked it with us.
- Licensed & insured — certificate on request, any time
- Our own uniformed crew. Never a subcontractor in your driveway
- Before-and-after photos on every single visit
- You pay after the work is done and you have walked it
The 48-Hour Sightline Promise
If anything about our work is not right — a missed pane, a streak, a smear on a sill, debris we left behind — call or text us within 48 hours of the visit and we come back and fix it.
No argument. No second invoice. No making you feel awkward for asking.
And three more things we put in writing
- You do not pay until the work is done. No deposit, no card on file, no payment collected from an automated estimate. We invoice after the final walkthrough, and you can pay by card, check or bank transfer.
- The price you approve is the price you pay. If we get on site and the job is genuinely bigger than the photos showed, we stop and talk to you before we do anything. You will never find a line item on an invoice that you did not agree to first.
- If we damage something, we tell you. Same day, in writing, with a photo, and we repair it, replace it, or run it through our liability insurance. We will not knock a few dollars off the bill and hope you do not notice.
What the promise does not cover
Being straight about the edges is part of being trustworthy, so:
- New dirt. If a storm blows through the night after we clean, that is weather, not workmanship. We will happily come back — it will just be a booking rather than a callback.
- Conditions we identified and quoted around, like failed window seals, permanent hard-water etching, oxidized paint or stained glazing putty. We flag these before we start and put them in writing so nobody is surprised at the end.
- Work we advised against and you asked us to do anyway. That happens occasionally and it is fine — we will just note it in the scope.
How to use it
Call or text (856) 245-5463, or email hello@sightlineexteriors.com, within 48 hours. Tell us what is wrong. A photo helps but is not required. We will book the return visit on that call.
This promise is our commitment as a business and sits alongside, not instead of, your rights under New Jersey consumer law.
Hire us knowing you can hold us to it.
Send a few photos and get a fast starting estimate. We reply within 30 minutes during business hours — and you will never be asked for a card before the work is done.